What we collect
We collect details you give us on purpose. When you fill out a form or call us, we may collect your name, phone number, and street address. We may also collect your email, project type, and any message you write. We use the address to find your roof.
Our web server and hosting provider also keep basic technical logs. These can include your IP address, browser type, and the pages you visit. We use them to keep the site secure and working.
Cookies and tracking
This website does not set advertising cookies. If we add analytics later, we will use privacy-friendly settings and update this page first.
How we use your information
- To call or message you about your inspection or quote.
- To schedule visits and prepare written prices.
- To handle permits and paperwork for approved jobs.
- To answer your questions and improve our service.
- To protect the site from spam and abuse.
Who sees your information
We do not sell your personal information. We share it only when needed to run the business. That can include our crews and suppliers. It can include the form service that delivers your message to us. It can include permit offices for approved jobs. We also share it when the law requires.
Phone calls and texts
When you call, we may note your name, number, address, and what you need. When we text, we use your number only for your project. Standard message and data rates may apply. Reply STOP to end texts.
Service providers
We use outside services to host this website and to deliver form messages. They process data only to provide those services. They may keep technical logs under their own policies.
How long we keep it
We keep inquiry details long enough to follow up and handle any work you hire us for. We keep job records longer to meet warranty, tax, and legal needs. You can ask us to delete an inquiry that did not become a job.
How we protect it
This site uses HTTPS, so data moves between your browser and our server in encrypted form. We limit who can read form submissions. No system is perfect, so please do not send passwords or payment details through the contact form.
Your choices
You can ask to see, correct, or delete the details we hold about you. You can also ask us to stop calls or texts. Call (616) 425-8326 or use our contact page. We reply within a reasonable time.
Children
This website is for adults who own or manage homes. We do not knowingly collect information from children.
Links to other sites
We link to government and industry sources. Those sites have their own privacy practices. Read them before you share anything there.
Changes to this policy
We may update this policy. The date at the top shows the latest version. Read it together with our terms of service.
Contact us
Northline Roofing, 4808 Broadmoor Ave SE, Grand Rapids, MI 49512. Phone: (616) 425-8326.